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Contact NOVA Chemicals


Manufacturing Locations

  • Joffre, AB, Canada
    NOVA Chemicals reception - 403.314.8611
    For general inquiries during business hours 8:00 a.m. - 4:30 p.m. Don't know an employees direct telephone number? That's OK — our receptionist can connect you to all departments/employees on site.
    Joffre Site Operations Information Line - 403.314.2882
    For current information on planned activities — such as turnaround flaring or venting, fire training, emergency preparedness drills or unplanned events (process upsets) — just dial in and a voice-mail message will provide you with current information.

    Emergencies or Concerns

    403.314.8767 — 24-hour Joffre Site Emergency Line
    1.800.561.6682 — Transportation Emergency Line
    1.800.780.6682 — Pipeline Emergency Line

    By E-mail

    Contact us at any time — we'd like to hear from you with questions, concerns or comments. Just e-mail us at joffresite@novachem.com.

    By Fax

    Each department here on site has a direct fax line. If you don't know the direct fax number, just dial our switchboard and our receptionist can assist you.

    By Mail

    (serving the Joffre Site)
    NOVA Chemicals
    P.O. Box 5006
    Red Deer, AB T4N 6A1

    Courier Addresses

    Joffre Site shipping address:
    NOVA Chemicals Corporation
    38430 Highway 815
    Lacombe, Alberta
    T4L 2N2

    Joffre Site Deliveries:

    21 km East of Red Deer on Highway 11; 2 km South of Hamlet of Joffre on Highway 815
    NOTE: No Friday courier deliveries without an appointment.

    GPS: Latitude 52-18 and Longitude 113-32

    Accounts Payable Inquiries

  • Sarnia-Lambton, ON, Canada

    For all inquiries, please call Security at 519.862.2911 and press “0”.  You will be directed to the appropriate contact.


    We would like to hear from you – if you have questions, concerns or comments please e-mail us at manestcomm@novachem.com.  


    NOVA Chemicals has four locations in Sarnia-Lambton
    Corunna Site
    Moore Site
    St. Clair River Site?
    Manufacturing East
    Corporate Center?
    785 Petrolia Line
    Corunna, ON
    N0N 1G0
    510 Moore Line
    Mooretown, ON
    N0N 1M0
    285 Albert Street
    Corunna, ON
    N0N 1G0
    Building 1040, Suite 201
    1086 Modeland Road
    Sarnia, ON
    N7S 6L2
    519.383.8303 Ext. 221

    General Business and Mailing Address:

    NOVA Chemicals
    Manufacturing East Corporate Center
    P.O. Box 3060
    Sarnia, ON N7T 8C1

    NOVA Chemicals Pipeline Emergency Lines:

    In Canada: 519.862.2002 (Emergency Only)
    In the US: 800.278.0584  (Emergency Only)
  • Painesville, OH, USA?
    Product Websites:
    Press Inquiries: Corporate Communications 412.490.4963
    Plant Inquiries: 440.352.3381
    Product Inquiries for EPS resins: 877.877.0062
  • Monaca, PA, USA
    Product Websites:
    Press Inquiries: Corporate Communications 412.490.4963
    Plant Inquiries: 724.774.1000
    Product Inquiries:
    • EPS resins: 877.877.0062
    • ARCEL resins: 724.770.5555
  • Geismar, LA, USA

    5205 Highway 3115
    Geismar, Louisiana 70734/p>

    Phone: 225.642.2100


Operating & Sales Centers

  • Calgary, AB, Canada

    NOVA Chemicals' Head Office

    1000 Seventh Avenue S.W.
    P.O. Box 2518 Station M
    Calgary, Alberta
    Canada T2P 5C6

    Phone: 403.750.3600
    Fax: 403.269.7410

  • Fribourg, Switzerland

    Avenue de la Gare 14 1700
    Fribourg, Switzerland

    Phone: 41.26.426.5757
    Fax: 41.26.426.5770

  • Houston, TX, USA

    NOVA Chemicals Olefins, LLC

    Williams Tower
    2800 Post Oak Boulevard, Suite 425
    Houston, TX 77002

    Phone: xxx.xxx.xxxx

  • Mont Belvieu, TX, USA

    NOVA Chemicals Olefins, LLC

    10902 Fitzgerald RD
    Mont Belvieu, TX 77580

    Phone: 281.385.3660

  • Pittsburgh, PA, USA

    U.S. Commercial Center

    1555 Coraopolis Heights Road
    Moon Township, Pennsylvania 15108

    Phone: 412.490.4000
    Fax: 412.490.4155

  • Sarnia, ON, CA

    Manufacturing East Corporate Center

    Building 1040, Suite 201
    1086 Modeland Road
    Sarnia, ON
    Canada N7S 6L2

    Phone: 519.862.2961
    Fax: 519.481.2803

  • Shanghai, China

    Asia Operating Center

    Room 2304
    Unit A08, ATLAS Service Center, 11F, PLAZA 336
    No.336 Mid-Xizang Road
    Shanghai, P.R. 200001

    Phone: 86.21.2321.3355


Technology Centers

  • Centre for Applied Research

    2928 16 Street, N.E.
    Calgary, Alberta
    Canada T2E 7K7

    Phone: 403.250.4700

  • Centre for Performance Applications

    3620 32 Street, N.E.
    Calgary, Alberta
    Canada T1Y 6G7

    Phone: 403.291.8444

  • Beaver Valley Technology Center & Pilot Plant

    400 Frankfort Road
    Monaca, PA 15061

    Phone: 724.774.1000